813 views
by (640 points)

Dear support,

I've successfully installed Kaldin in server side and I can access to Kaldin without any issue. But from other devices inside network, I can't access. I see HTTP error like below. Could you please advise what to do?

Thanks

 

HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.StringIndexOutOfBoundsException: String index out of range: -1
	java.lang.String.substring(Unknown Source)
	com.kaldin.company.filter.CompanyFilter.doFilter(CompanyFilter.java:43)

 

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.18 logs.


Apache Tomcat/6.0.18

4 Answers

0 votes
by (2.5k points)
Hello
We have made necessary changes which will now allow one to access Kaldin with IP address. We have emailed you patch for this issue to zadigozalov@oilfund.azmail holds the details.
Our upcoming kaldin release will include this change.
 
Try out this solution and if you still face the problem please escalate it to us.
 
Thanks,
 
Kaldin Support Team,
Phone: +1 (303) 500-8025 (USA)
Skype: Kaldin.Support
 
  
0 votes
by (640 points)
reshown by
Hello,

I'm sorry but I didn't receive patch mail from you. Could you please resend me it again?

Regards
0 votes
by (640 points)
reshown by
I've changed my mail address. Please resend it again to my gmail

Thank you
0 votes
by (640 points)
Hi Sir,

Could you please resend me patch again?

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